Last Updated: 08 July 2025
Effective Date: 08 July 2025
Privacy Policy
This Privacy Policy (“Policy”) sets forth the data handling practices of LevelUP I.T. (“LevelUP I.T.,” “we,” “us,” or “our”) with respect to the collection, processing, use, disclosure, and protection of personal information when you access or utilize our website located at https://www.levelupit.xyz (the “Service”).
By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data in accordance with this Policy. If you do not agree with the terms herein, you must not access or use the Service.
We reserve the right to revise this Policy at our sole discretion and without prior notice. Any modifications shall take effect one hundred eighty (180) days from the date of publication on the Service. Your continued use of the Service following such modifications shall constitute your acceptance of the revised terms. We encourage you to review this Policy periodically.
1. Information We Collect
We may collect and process the following categories of personally identifiable information (“Personal Information”):
- Full legal name
- Email address
- Payment and billing information
2. Methods of Collection
We may collect or receive your Personal Information through the following mechanisms:
- Information you voluntarily submit via registration forms or other user input mechanisms
- Information obtained from your interactions with the Service (e.g., browser type, usage data, IP address)
- Publicly accessible sources, where applicable and lawful
3. Purposes of Processing
We process Personal Information for the following purposes, based on contractual necessity, legitimate interest, and/or your explicit consent:
- User registration and account provisioning
- Enabling interactive features such as comments or discussions
- Account administration and Service maintenance
Where the processing of Personal Information is based on consent, such consent may be withdrawn at any time without affecting the lawfulness of prior processing.
4. Disclosure of Personal Information
We do not disclose your Personal Information to third parties without your prior consent, except under the following limited circumstances:
- Disclosure to service providers or contractors performing services on our behalf (e.g., advertising platforms, analytics providers), strictly limited to the purposes described herein
- As required by applicable law, regulation, subpoena, or other legal process
- In connection with a merger, acquisition, or sale of all or a portion of our assets, where Personal Information may be transferred as part of the transaction
All third parties are contractually obligated to process such information solely in accordance with our instructions and not to retain such information beyond what is necessary to fulfill the specified purpose.
5. Data Retention
We retain Personal Information for a duration ranging from ninety (90) days to two (2) years following account termination, or as long as necessary to fulfill the purposes for which it was collected. Certain data may be retained for longer periods where required by law, for audit purposes, or to establish, exercise, or defend legal claims.
Residual anonymized or aggregated data, which does not identify you directly or indirectly, may be retained indefinitely.
6. Data Subject Rights
Subject to applicable data protection laws, you may have the following rights in relation to your Personal Information:
- Right to access and obtain a copy of your data
- Right to rectification or erasure of your data
- Right to restrict or object to the processing of your data
- Right to data portability
- Right to withdraw previously granted consent
- Right to lodge a complaint with a competent supervisory authority
To exercise these rights, you may submit a request via our Contact Me form. We will process such requests in accordance with applicable laws.
Please note that if you decline to provide required Personal Information or withdraw consent, your ability to access certain portions of the Service may be restricted.
7. Cookies and Tracking Technologies
We utilize cookies and similar tracking technologies to enhance the user experience and for analytical purposes. For more details, including your options for managing these technologies, please refer to our Cookie Policy.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to secure your Personal Information from unauthorized access, loss, misuse, or disclosure. However, no data transmission or storage system can be guaranteed as 100% secure. Accordingly, you acknowledge that you provide Personal Information at your own risk.
9. External Websites and Third-Party Services
The Service may contain hyperlinks to third-party websites not operated or controlled by LevelUP I.T. This Policy does not govern such third-party platforms. We recommend you review the privacy policies of any third-party websites or services you access via links on our Service. We disclaim any responsibility for the privacy practices or content of such external platforms.
10. Contact and Grievance Mechanism
If you have questions, concerns, or complaints regarding this Policy or our data processing practices, you may contact us via the Contact Me form. We will address your inquiries in compliance with applicable privacy laws.